Service Shield, a trading name of M&T Partners Ltd (hereinafter referred to as “we,” “us,” or “our”), is committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and disclose personal information obtained from users of our website and services. By using our website (www.service-shield.co.uk) or engaging with our services, you agree to the terms of this privacy policy.
Information Collection and Use
We collect certain personal information from you to provide our services effectively. This information may include your name, address, email address, contact number, and other relevant details necessary for the provision of our services. We may also record communication logs for reference and quality assurance purposes.
We store your personal information in compliance with applicable UK laws and regulations. This information helps us tailor our services to your needs and enables us to maintain a record of the services we have provided to you. We may also share the collected information with authorized third parties who assist us in delivering products and services to you.
Log Data
When you visit our website, we collect information that your browser sends to us, including your computer’s Internet Protocol (IP) address, browser type and version, referring websites, pages visited, time and date of visit, time spent on each page, and other statistics. This information, commonly referred to as “Log Data,” helps us analyze user behavior and improve our website’s functionality and user experience. We may utilize third-party services such as Google Analytics to collect, monitor, and analyze this data. Please note that we are not responsible for the data collection practices of these third-party services.
Communications
We may use your personal information to contact you regarding the services you have requested from us. This includes providing updates, responding to inquiries, and delivering newsletters, marketing materials, or promotional information related to our services. You have the right to opt out of receiving such communications at any time by following the instructions provided in our communications or by contacting us using the information provided below.
Cookies
Our website uses cookies, which are small files stored on your computer’s hard drive or similar storage device. These cookies may contain an anonymous unique identifier. Cookies enable us to collect and store information about your website usage and preferences. You can configure your browser to refuse cookies or receive notifications when cookies are being transmitted. However, please note that certain features of our website may not function properly if you choose to disable cookies.
Security
We take the security of your personal information seriously and implement appropriate measures to protect and safeguard it. All information held by us is stored on secure servers with access restricted on a need-to-know basis. In the event of a data breach that compromises your identifiable information, we will notify you within 72 hours of becoming aware of the breach, as required by applicable regulations.
Changes to This Privacy Policy
This Privacy Policy is effective as of [insert date] and will remain in effect unless revised. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates or modifications. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Contacting Us
If you have any questions, concerns, or inquiries regarding this Privacy Policy, please contact us using the following details:
Email: support@service-shield.co.uk
Website: www.service-shield.co.uk
Contact Number: 0333 577 7079
You can also reach us by mail at our registered office address:
Service Shield
c/o M&T Partners Ltd
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ